Talk to a person at TDS
Call, email or submit a form. Support is answered 24 hours a day, 7 days a week by the same team that installs and maintains your systems.
Tell us what you need
Tell us what you are looking at: a phone system, managed IT, cameras, cabling or a question about an existing account. A TDS team member replies by email or phone. For an outage, call instead; it is faster.
Phone
631-333-7757
Sales and support, one number, answered 24/7.
Helpdesk@teledataserve.com
Support requests go straight to the helpdesk queue.
Office
527 Townline Rd, Ste 206
Hauppauge, NY 11788
Support 24/7
Get to the right desk the first time
New service or a quote
Phone systems, Teams calling, managed IT, cybersecurity, cameras, cabling and projects. Start with the quote form and a TDS rep calls you back.
Existing customer support
Call 631-333-7757 or email the helpdesk. Contract customers have a guaranteed response time; the helpdesk logs every request.
Partners and Resellers
Referral partners, resellers and vendors: see the program first, then reach out through the form.
Headquartered on Long Island, on site in 42 states
Field technicians cover Long Island and New York City every day, and TDS installs and services customer sites in 42 states. Hosted VoIP, Teams calling, AI voice agents and managed IT run anywhere in the country.
- Headquarters in Hauppauge, Suffolk County
- On-site installs and service in 42 states
- Remote and cloud services nationwide
- Certified Minority Business Enterprise (New York State and Port Authority of NY and NJ)
What clients say
Live Google reviews from TeleData Services customers.
Quick answers
What happens after I send the form?
A TDS team member reads it and replies by email or phone. Include the best number and time to reach you. If it is a support issue on a live system, call 631-333-7757 instead.
I am an existing customer and something is down. What is fastest?
Call 631-333-7757. Contract customers have guaranteed response times written into their agreement.
Do you work outside Long Island?
Yes. TDS installs and services customer sites in 42 states, with daily on-site coverage on Long Island and in New York City. Hosted VoIP, Microsoft Teams calling, AI voice agents and managed IT run anywhere in the country.
Can I visit the office?
Yes, by appointment. Call ahead so the right person is in.