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Frequently Asked Questions

 YOU’VE GOT QUESTIONS, WE’VE GOT ANSWERS!

 

Yes, we absolutely are! We originated as a Reseller, evolved into offering White label services, and have now fully matured as an independent VoIP telecommunications provider. We are proud to be partnered with some of the world's biggest brands.

VoIP stands for Voice over Internet Protocol. It is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular phone line. VoIP converts your voice into a digital signal that travels over the internet and then reconverts it at the other end so you can speak to anyone with a regular phone number.

 

Cost Savings: VoIP services are generally less expensive than traditional phone services, especially for long distance and international calls. Also, a single network to carry voice and data is easier to manage than separate networks.

Portability: With VoIP, you can make and receive calls from anywhere with an internet connection. This flexibility allows you to take your business number with you, no matter where you are.

Scalability: VoIP systems are very scalable, meaning you can easily add or remove users as your business needs change.

Advanced Features: VoIP includes many advanced features that are not available with traditional phone systems, such as call forwarding to multiple devices, voicemail to email transcription, and advanced call screening and routing options.

Integration with Other Business Systems: VoIP systems can often be integrated with other business systems, such as customer relationship management (CRM) systems, leading to increased productivity.

 

An MSP can provide managed telephone services, which involves the monitoring, maintenance, and support of a company's telephone system. This can include installing and configuring hardware and software, troubleshooting issues, and providing training to users.

 

An MSP can provide cloud computing services, which enable businesses to store and access data and applications over the internet. This can include migrating data and applications to the cloud, managing cloud infrastructure, and providing ongoing support and maintenance.

 

Absolutely! Our rapid growth in the telecommunications industry speaks to our commitment to serve businesses regardless of their geographical location. Whether you're a small-scale operation or a large corporation, situated locally or internationally, we've got you covered. Our team can either come to your location for set-up or provide comprehensive guidance to your in-house staff for equipment installation.

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